EMBEDDING SUSTAINABILITY IN BUSINESS AS USUAL
As a business, we create bespoke software for our clients, and we believe it is our responsibility to do so sustainably. Whilst we have always worked to reduce our environmental impact and support sustainability in our sector, in 2019 we decided to report publicly on our progress. With the help of an independent consultant, we set our climate targets, aligned with the Science Based Targets Initiative. Our goal is to achieve neutrality by 2028 and net zero by 2040.
We are making sustainability part of business as usual to achieve our climate goals. As a Senior Leadership Team, we prioritise climate action in the same way as economic and social performance, and by doing so we have made good progress over the last few years. We have embraced hybrid working and transitioned to cloud-based systems, reducing energy consumption and reliance on hardware infrastructure.
We have relocated our Newcastle head office, which houses 185 employees, to the Helix—one of the most sustainable offices in the city. This new location features state-of-the-art live tracking of energy consumption, heating, and cooling, integrated with the dedicated network of the Helix’s district energy centre. This advanced system enables us to identify numerous smaller efficiency improvements with precision.
However, with a team of 500, spread across 6 UK offices, engaging our employees is a vital part of the process. Since setting our targets, we have worked directly with each employee to ensure they understand what sustainability means for them in their role, what is needed and why, and how changes to our processes can lead to reductions in emissions. We have been careful not to treat climate action as a separate task, but instead enable sustainable decision-making as part of everyone’s day job.
For example, we created new processes and policies, such as our sustainable property policy – setting out “must have”s and “nice to have”s for all our premises, such as city centre locations, bicycle storage, no car parking provision, energy efficiency expectations, and monitoring/reporting capability – and our preferential procurement policy, which helps staff identify the simple changes they can make and how they can make a positive impact, such as using local MSMEs whenever possible and considering the full lifecycle of products.